Reliable friend who looks out for little details and in a timely fashion. A good example was when it was announced that all insurers were to change their definitions of “critical illness (CI)”, which amended how serious your condition had to be before qualifying for coverage. Esther contacted me before the change took effect so I would not be left out and buy myself a policy at a later date with the newly more defined definition of CI. A seemingly small detail but possibly life changing.
In another instance, she reviewed my policies and unbiasedly pointed out that I could end up saving $20K across total premiums by choosing option A from option B.
Finally, I basically hate insurance jargons and trying to understand how insurance works, but she is someone I’d say I can depend on to make sense of things for me.
Grace Lee, Graphic Designer at Shift